A New Convenient Way to Communicate with Us
We’re excited to introduce two-way texting — a new convenient way to communicate with us!
Now, Riverbank can send you important information by text, and you can text us back with questions or requests.
Use texting for things like:
• General questions
• Quick account service requests
• Appointment scheduling
• Follow-ups and updates
• Convenient communication on the go
No waiting on hold. No logging in. Just simple, straightforward communication from your phone.
Whether you’re at home, at work, or on the move, connecting with Riverbank is now easier than ever.
Keep an eye out for texts from us — and feel free to text us when you need assistance!
Member Services 860-292-2940
Lending 860-292-2950
Tech Support 860-292-2953
As always, your privacy and security remain important to us. Please do not send sensitive account information by text.
You can opt out of texting at any time by texting us STOP. Message and data rates may apply.