Enhancements already in place:
- A 24-hour helpline – 866-820-0114
- RFCU Cards App – Download from your app store
NEW: On 08/23/2023, Text and email alerts for red-flag transactions.
With this valuable new service, if we detect any potentially fraudulent activity on your RFCU Debit Card you will receive a real-time Automated Fraud Alert text message from us.
If you recognize the charge, our system will immediately unblock the card so you can continue with your shopping,
If you identify the charge is fraud, your card will be permanently blocked and you can request a new card by contacting Riverbank FCU.
We are always looking for new ways to enhance your card. We’re happy to provide this additional layer of control and support to your card.
Digital Wallets – use your Riverbank FCU Vis debit card with Samsung, Google and Apple Pay
If you have questions about our new debit card features or you need to update your phone number to receive texts from us, stop by or call us at 860-292-2940. We’d be happy to help.