Riverbank FCU is always making improvements to give members a better experience with the way they access their money.
We now have a 24-hour help line for members to get help with transaction denials, lost or stolen cards, unauthorized transactions, and more!
Our new 24-hour cardholder helpline is 866-820-0114
You can call us at the Credit Union during business hours, but after we close the 24-hour help line is ready to assist you!
You may also receive a call from our helpline to verify red flag transactions to protect you from fraud.
The number you will see on your caller ID is 888-918-7313
Did you know we now offer Contactless Visa Debit Cards?
If your card has the wireless symbol, you can tap to pay at participating merchants. If your card doesn’t have this symbol, you will receive a contactless card at your next automatic renewal.
This summer we will launch MORE exciting features:
Email and Text Alerts for red flag transactions instead of phone calls – it’s important we have your most current contact info
RFCU Cards App – a new mobile app where you can turn your card on/ off, set up notifications, and more
Digital Wallets – use your Riverbank FCU Visa debit card with Samsung, Google, and Apple Pay
If you have questions about our new debit card features, stop by or call us at 860-292-2940.
We'll be happy to help!